1. Information We Collect
We collect and store the following user data:
Personal Identification: Name, mobile number, email address, age, gender, photograph
Transaction Details: Hafma Points balance, redemptions, purchases, payment logs
Device & Usage: IP address, device type, OS, browser, geolocation, and login sessions

2. How We Use Your Information
- To authenticate users and manage their HAFMA accounts
- To enable redemptions and payments via partner stores and payment gateway
- To respond to customer queries and support
- To send transactional updates, offers, and system alerts
- To ensure compliance with regulatory and tax reporting requirements

3. Sharing of Information
We may share your data with:
- Payment gateway providers for INR payment processing
- Partner Stores to validate redemption eligibility and identity
- Regulatory bodies as required by law
- Service providers (under NDA) for hosting, analytics, and support
Note: We do not sell or rent your data to third parties.

4. Data Storage & Security
- Data is encrypted at rest and in transit using industry standards
- Hosted on secure, compliance-certified servers
- Strict access controls and audit trails in place

5. User Rights & Controls
You can:
- Request access or correction to your data
- Request account deletion (subject to legal requirements)
- Opt-out of non-transactional communications via Customer Support

6. Cookies & Tracking
- We use cookies to maintain sessions, monitor usage, and personalize content
- You can disable cookies, though it may affect functionality

7. Children’s Privacy
Our platform is not intended for users under 18. We do not knowingly collect data from minors.

8. Updates to Policy
This privacy policy may be updated periodically. We will notify users via email or app notifications. Continued use implies acceptance of changes.